Medical Spa Policies & Etiquette

Consultations

Consultations are complimentary, and there is no fee to meet with our team. However, a valid credit card is required to book and hold your appointment.

A $50 fee will only be charged if you fail to show or cancel/reschedule with less than 24 hours’ notice in accordance with our cancellation policy. This helps us continue offering dedicated, no-pressure consultations to all potential clients.

Late Arrivals

Please arrive 5–10 minutes early if you need to complete intake forms.

If you are 15 minutes or more late to your appointment, we may need to reschedule or modify your service out of respect for the next client.

We’ll always do our best to accommodate you, but arriving late may result in a shortened or forfeited appointment.

Cancellations & No-Shows

To ensure fairness and availability for all clients, a minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

Please note the following:

• Cancellations made with less than 24 hours’ notice will be charged $50 of the scheduled service fee to the card on file.
• No-shows or same-day cancellations will be charged $150 of the service fee.
• Three (3) no-shows within a 12-month period may result in dismissal from the practice.

Pricing

• All prices are subject to change without notice. Updated pricing is available at reception, on our website, and in the patient portal.
• Quotes provided during a consultation are valid for 60 days.

Methods of Payment

We accept Visa, MasterCard, American Express, Discover, and cash. We also offer financing through CareCredit and Cherry.

• No personal checks.
• A valid credit card is required to hold all appointments.

Age Requirement

Clients must be 18 years or older for injectable and energy-based treatments. Minors under 18 may receive select facial services with written parental consent and the parent/guardian present during the appointment.

Child Policy

To ensure a safe, serene, and professional environment for all guests, we kindly ask that children do not accompany you to your appointment. While we love little ones, our space is not suited for children due to safety concerns and the nature of our treatments. For this reason, we are unable to accommodate children in the treatment rooms or waiting area.

Please note: If a child is brought to your appointment and no one is available to supervise them, your appointment may need to be rescheduled, and our standard late cancellation fee will apply.

We appreciate your understanding and cooperation in helping us maintain a calm and focused atmosphere for all clients.

Returns and Refunds

• Services: We do not offer refunds on rendered services, as results vary by individual.
• Retail products: Unopened and unused items may be returned within 14 days for store credit.

Promotions, Banking & Expiration Policy

• Expiration Dates: All coupons, promotional offers, and discounts must be used by their stated expiration date. We are unable to honor expired promotions.
• Banking Promotions: Select promos (e.g., tox or filler specials) may be eligible to bank or pre-purchase. If allowed, these must be used within the given time frame and cannot be extended or transferred.
• Non-Transferable: All promo purchases or banked services must be used by the original purchaser.
• No Stacking Offers: Only one discount or promotion may be applied per service unless otherwise stated.
• Refunds & Conversions: Banked services and promo purchases are non-refundable and may not be converted to store credit or exchanged for other services or products.

Package Scheduling & Completion

Standard timelines apply unless a different schedule is specified for your package.

Our multi‑session packages are timed so each visit builds on the last, giving you the best possible outcome.

• 3‑Session Packages– Finish within 3 months of purchase. We add a 30‑day grace period—so you have up to 120 days total—to cover schedule conflicts.
• Packages of 4 or More Sessions– Follow the treatment cadence your provider outlines (e.g., every 4–6 weeks). We extend the same 30‑day grace period beyond that recommended end‑date.

Extending treatments beyond these windows may compromise results and could require a new evaluation or additional visits at the regular rate. Need clarification on your specific package timeline? Just reach out—our team is happy to help.

Payment Plans

For custom treatment plans and packages, we are happy to offer flexible payment options to support your goals while staying within your budget.

• Custom Packages (e.g., Bridal Plans) – Payment structures for customized packages are determined during your consultation and must be agreed upon in writing prior to starting treatment. All payments must follow the agreed-upon timeline and be completed before the final treatment is rendered.
• Standard 3-Treatment Packages – We offer two payment options for our standard 3-treatment packages:]
  • Pay in Full: Pay the full package price upfront for a seamless experience.
  • Split Payment: Pay 50% at your first treatment, and the remaining 50% must be paid before your third and final treatment.

Please Note:

• All packages must be paid in full prior to the third session.
• Treatments must be completed within the recommended timeline to ensure optimal results.
• Delayed or missed payments may result in a pause in scheduling until the balance is paid.

If you need support or a customized plan, please don’t hesitate to reach out. We’re always happy to work with you when possible.

HIPAA Privacy

Ari Blanc complies with all federal and Pennsylvania privacy laws. Your health information is used only for treatment, payment, and healthcare operations. You may request access to or correction of your records at any time.

Safety & Medical Disclosure

To ensure your safety and results, clients must complete or update their medical history prior to each visit and disclose all medications, supplements, allergies, and recent procedures. Failure to disclose relevant health information may increase risks and could result in service refusal.

Right to Refuse Service

Ari Blanc reserves the right to refuse service at any time if a treatment is not aligned with our medical judgment, safety standards, or ethical responsibility.

This includes, but is not limited to:

• Requests that may compromise safety or natural-looking results (e.g., overfilling)
• Treatments intended to correct work performed by another provider or outside practice
• Situations where expectations cannot be reasonably met
• Any inappropriate, disruptive, or disrespectful behavior toward staff or clients

We’re committed to creating a respectful and results-driven environment. If a service is not in your best interest, we will always provide honest guidance and alternative options when possible.

Neurotoxin (“Tox”) Follow-Ups

First-time tox clients receive a complimentary adjustment visit 14 days after treatment (when results are fully visible.) All follow-up doses must be administered within 21 days of the original appointment. Additional units beyond the correction range are billed at the standard per-unit rate.