Medical Spa Policies & Etiquette

Consultations

Consultations are complimentary, and there is no fee to meet with our team. However, a valid credit card is required to book and hold your appointment.

A $50 fee will only be charged if you fail to show or cancel/reschedule with less than 24 hours’ notice in accordance with our cancellation policy. This helps us continue offering dedicated, no-pressure consultations to all potential clients.

Late Arrivals

Please arrive 5–10 minutes early if you need to complete intake forms.

If you are 15 minutes or more late to your appointment, we may need to reschedule or modify your service out of respect for the next client.

We’ll always do our best to accommodate you, but arriving late may result in a shortened or forfeited appointment.

Cancellations & No-Shows

• A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.
• Cancellations made with less than 24 hours’ notice will be charged $50 of the scheduled service fee to the card on file.
• No-shows or same-day cancellations will be charged $150 of the service fee.
• Three (3) no-shows within a 12-month period may result in dismissal from the practice.

Pricing

• All prices are subject to change without notice. Updated pricing is available at reception, on our website, and in the patient portal.
• Quotes provided during a consultation are valid for 60 days.

Methods of Payment

We accept Visa, MasterCard, American Express, Discover, and cash. We also offer financing through CareCredit and Cherry.

• No personal checks.
• A valid credit card is required to hold all appointments.

Age Requirement

• Clients must be 18 years or older for injectable and energy-based treatments.
• Minors under 18 may receive select facial services with written parental consent and the parent/guardian present during the appointment.

Child Policy

For safety and comfort:

• No unattended children (under 12) are permitted in treatment rooms or the lobby.
• If you arrive with a child and no supervising adult, your appointment will be rescheduled, and the late-cancellation fee will apply.

Returns and Refunds

• Services: We do not offer refunds on rendered services, as results vary by individual.
• Pre-paid packages: Unused sessions may be credited to your account. Credits are non-transferable and expire 12 months from purchase.
• Retail products: Unopened and unused items may be returned within 14 days for store credit.

Promotions, Banking & Expiration Policy

• Expiration Dates: All coupons, promotional offers, and discounts must be used by their stated expiration date. We are unable to honor expired promotions.
• Banking Promotions: Select promos (e.g., tox or filler specials) may be eligible to bank or pre-purchase. If allowed, these must be used within the given time frame and cannot be extended or transferred.
• Non-Transferable: All promo purchases or banked services must be used by the original purchaser.
• No Stacking Offers: Only one discount or promotion may be applied per service unless otherwise stated.
• Refunds & Conversions: Banked services and promo purchases are non-refundable and may not be converted to store credit or exchanged for other services or products.

HIPAA Privacy

Ari Blanc complies with all federal and Pennsylvania privacy laws.

• Your health information is used only for treatment, payment, and healthcare operations.
• You may request access to or correction of your records at any time.

Safety & Medical Disclosure

To ensure your safety and results:

• Clients must complete or update their medical history prior to each visit and disclose all medications, supplements, allergies, and recent procedures.
• Failure to disclose relevant health information may increase risks and could result in service refusal.

Right to Refuse Service

Ari Blanc reserves the right to refuse service at any time if a treatment is not aligned with our medical judgment, safety standards, or ethical responsibility.

This includes, but is not limited to:

• Requests that may compromise safety or natural-looking results (e.g., overfilling)
• Treatments intended to correct work performed by another provider or outside practice
• Situations where expectations cannot be reasonably met
• Any inappropriate, disruptive, or disrespectful behavior toward staff or clients

We’re committed to creating a respectful and results-driven environment. If a service is not in your best interest, we will always provide honest guidance and alternative options when possible.

Neurotoxin (“Tox”) Follow-Ups

First-time tox clients receive a complimentary adjustment visit 14 days after treatment (when results are fully visible.)

• All follow-up doses must be administered within 21 days of the original appointment.
• Additional units beyond the correction range are billed at the standard per-unit rate.