Client Resources
Welcome to Ari Blanc— this is your insider guide to everything you need before, during, and after your visit.
Whether you’re stepping through our doors for the very first time or you already know exactly where we keep the collagen-stimulating magic, we want your whole experience to feel smooth, supportive, and genuinely enjoyable.
Getting Here
How to Find Ari Blanc + Enter the Building
Ari Blanc Medical Spa is located on Philadelphia’s waterfront in Old City, inside Pier 5.
Address: 7 N Christopher Columbus Blvd, Suite 302, Philadelphia, PA 19106
When you arrive at Pier 5, you’ll see two sets of doors at the entrance:
- Please enter through the double glass doors on the left—this will lead you to a lobby area with an attendant. These are not the doors that take you into the atrium of the townhomes.
- No need to check in with the attendant – you can head right to the elevators on the righthand side.
- Once inside the lobby, take the elevator to the 3rd floor, head straight down the hallway and you’ll find Ari Blanc Medical Spa in Suite 302, the first door on the right.
Need a visual? Watch the short video for a step-by-step walk-through from the sidewalk to our suite.
Parking Guide
Where to Park at Ari Blanc
We want your visit to Ari Blanc to be as smooth and stress-free as possible—including parking! Here are several convenient options nearby:
- Street Parking
Metered parking is available along both the northbound and southbound lanes of Columbus Blvd, directly outside the spa.
- Holiday Inn Express Lot
Located directly across the street from Ari Blanc, this is often the most convenient option. (Availability may vary depending on hotel activity.)
- Waterfront Parking / Independence Blue Cross RiverRink
Just a short 5-minute walk (.2 miles) from the spa, this lot offers easy access and scenic views along the way.
- Dave & Buster’s Lot
Roughly an 8-minute walk (.4 miles), this lot can be a good alternative during peak hours.
- Patriot Parking – 101 Market St
About an 11-minute walk (.5 miles) away, this garage offers a larger capacity and is ideal for longer visits or busy days.
Booking & Client Portal
Book Online + Manage Your Account
Need help booking or accessing your client portal?
We’ve got step-by-step video walkthroughs to make it easy:
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How to Book a Service
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Accessing Your Client Portal
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Managing Appointments + Account Info
Watch and follow along. Still stuck? No problem—just reach out and we’ll walk you through it.
How to Reset Your Password
If you’re having trouble logging in, follow the steps below to reset your password securely.
This process includes a few extra steps because our platform is HIPAA-compliant, meaning your personal information is protected to the highest standard. Thank you for your patience!
Important: Please reset your password instead of creating a new account. Creating a duplicate account will not give you, or your provider, access to your appointment history, intake forms, signed consents, or other important information.
Go to the login page and select “Forgot Password”
Enter your email address.
If your email matches an existing account, you’ll receive a reset email.
Check your inbox for an email from Ari Blanc Medical Spa with the subject: Client Portal Password Reset Information
This message will include your username and a temporary password.
Click the link to launch the client portal and enter your temporary password.
A verification code will be emailed to you immediately after logging in. Look for another message with the subject: Verification Code Request
Enter the 5-digit verification code.
Set your new password. Choose something secure and easy for you to remember.
You’re in! Welcome to your Client Portal Dashboard – from here, you can view and book appointments, complete or review forms, check your treatment history, and manage account details.
